Siobhan O'Neill

With a strong background in service management and operations, Sioban brings a unique blend of corporate leadership and healthcare expertise to GP Practice Ally. Before specialising in general practice management, Siobhan held the role of Deputy Head of Customer Service at Ryanair, one of Europe’s largest airlines. In this fast-paced and highly regulated environment, she honed her skills in streamlining operations, improving customer experience, and driving efficiency - all while managing large teams and complex service challenges.

Transitioning into healthcare, Siobhan has applied this experience to primary care operations, over the past 10 years helping GP practices improve efficiency, enhance patient care and implement effective management strategies. Siobhan has worked extensively with GPs and practice teams, offering hands-on support in everything from workflow optimisation and digital transformation to financial sustainability and compliance.

As Business Development Manager at GP Practice Ally, Siobhan is passionate about making practice management simpler, smarter and more effective. With a deep understanding of both patient service and business operations, she provides tailored solutions that enable GP practices to thrive.

At GP Practice Ally, we are dedicated to empowering GP practices with the tools, training and support they need. With Siobhan on board, clients gain a trusted advisor with a proven track record in operational excellence and service innovation.